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SHIPPING |
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How do you pack your paintings?
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Your painting will be packed with artist’s supervision and special care. Each painting or each panel in case if you buy multiple panel painting is wrapped in special protective plastic and shipping industry approved bubble wrap. Once painting is wrapped it will be placed into custom made corrugated cardboard shipping box. It guarantees that your painting will arrive safe and sound.
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What shipping company do you use?
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To ensure safe and fast delivery and handling we use Federal Express(FedEx) to deliver our shipments.
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Will you provide tracking number for the package?
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Yes, we provide tracking number for every package we ship. You can access all of your current and recent transaction details on your account page.
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What happens if the package is damaged lost or wasn’t delivered?
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Please contact us by e-mail or call us to report this incident. Our goal is your 100% satisfaction. We will issue full refund on your credit card or submit a refund in original way that was used to pay for your item.
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How long does it take to ship my painting?
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If you buy the painting which is already in our showroom we ship it in three business days. Delivery time takes about 2-10 business days depending on your location. All paintings are shipped from our showroom-studio in Greater Chicago Area, Oak Brook, IL.
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